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-Our terms are Net 30
-Credit can be arranged by contacting our service representatives or by going to the terms and conditions page . Here you will be able to get a credit application. We will process your request within 3 business days.
-We gladly accept Visa, MasterCard and American Express.
-"Free Freight" on orders of $250 or more, shipped within the 48 contiguous states; (or our policy at time of shipment) includes back orders of an original prepaid order.
-Exceptions to "Free Freight" policy include, but may not be limited to:
-All APO/FPO post offices, shipments to Hawaii, Alaska and all international shipments, including Canada, Puerto Rico and Mexico.
-All requests for special shipping and handling, outside our standard ground shipping, packaging and labeling.
-All specialty items, Pelican cases, large Justrite Mfg items, all bulk chemicals and other hazardous materials.
Visible or Concealed Damage:
-Damage or shortage, visible or concealed must be reported within 24 hours of receipt.
-All returns must have prior approval from customer service and will not be accepted without a valid Returned Goods Authorization (RGA). All items must be returned in original packaging and in resalable condition, as deemed by Border Construction Specialties.
-Items BCS Safety considers being "Stock" must be returned within 30 days from date of purchase, returns valued under $25 will not be accepted. Return must be accompanied by an order of equal dollar value or a 15% restocking fee will apply.
-Customer is responsible for freight on all returns, except BCS errors.
-Items which BCS Safety considers being "Non-Stock", special or made to order or discontinued may not be returned.
-Border Construction Specialties, makes no representation in warranty, expressed or implied, arising out of or in connection with the sale, manufacture, delivery or use of any products offered.
All policies are subject to change without notice.
-We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items. Additionally, confidential information, such as your credit card, is deleted from our systems once your transaction with us is complete.
Our Disclosure of Your Information
-We DO NOT sell or rent any personally identifiable information about you to any third party without your permission. We do disclose information in aggregate to advertisers and for other marketing and promotional purposes. However, in these situations, we DO NOT disclose to these entities any information that could be used to personally identify you. All personable information, including but not limited to your email, name, and password, are not disclosed in any matter at all.
-You may not disclose your password to any third parties or share it with any third parties. If, despite the foregoing, you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.